Returns
How do I request a return?
You have 30 days to change your mind. To request a return, you need to go to our Return Center HERE.
Please make sure you have your order number and your order e-mail address.
All the return process is indicated on our Return Center.
Are returns free?At this moment, we do not offer prepaid return label. Returns costs are at customer's charge.
Where do I find my order number?
You can find it in the order confirmation e-mail we sent you. It starts with "BS". If you can not find it, just send us an e-mail and we will help you.
When will I get my refund?
As soon as our warehouse has received your products, we will refund you within 5 days on the payment method used for the order.
Can I exchange products?
Unfortunately, no. You will have to submit a new order online.
Please not that we will refuse to accept any damaged, worn, spoiled, or incomplete articles.
